It is our aim to provide a professional and caring medical service of the highest quality and to work together to meet the need of our patients
Our Responsibilities to you
- The practice will provide and maintain premises that are clean, comfortable, safe and are easily accessible to all our patients including those with mobility difficulties or special needs.
- The patient will be treated as an individual and will be given courtesy and respect at all times. You have the right to be treated with confidentiality.
- The practice offers daily, immediate and necessary consultations. Non-urgent consultations, with a doctor of your choice, will be available. However, there may be a delay involved before this is possible.
- Delays in consultations are sometimes unavoidable, particularly in the case of emergencies.
- Home visits are arranged, if appropriate, if you are too ill or infirm and are unable to attend the surgery.
- The practice has a right to remove patients from their list if they repeatedly and persistently ignore their responsibilities tot he practice and to other patients
Discrimination
We treat all patients as equals and do not discriminate on grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition.