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Keats Grove Surgery
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Comments Suggestions And Complaints

The practice offers a complaints procedure. Our Practice Manager or a member of staff will give you further information.

If you have any comments or suggestions about the services we provide, please ask at reception for a comments/suggestion form. Please hand this form back to reception staff and the Practice Manager will contact you.

We aim to provide the highest possible standards of service at all times and we try to deal swiftly with any problems that may arise.

If you need to take matters further you should contact either:

NHS England

PO BOX 16738
Redditch
B97 9PT
Tel: 0300 311 22 33
england.contactus@nhs.net

Ombudsman

Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

Helpline: 0345 015 4033

Website www.ombudsman.org.uk

Choices for complaints about any NHS organisation

Website www.nhs.uk/nhsengland/complaints

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Keats Grove Surgery

17 Keats Grove, The Scotlands, Wolverhampton, WV10 8LY

  • 01902 731907
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