The practice offers a complaints procedure. Our Practice Manager or a member of staff will give you further information.
If you have any comments or suggestions about the services we provide, please ask at reception for a comments/suggestion form. Please hand this form back to reception staff and the Practice Manager will contact you.
We aim to provide the highest possible standards of service at all times and we try to deal swiftly with any problems that may arise.
If you need to take matters further you should contact either:
NHS England
PO BOX 16738
Redditch
B97 9PT
Tel: 0300 311 22 33
england.contactus@nhs.net
Ombudsman
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Helpline: 0345 015 4033
Website www.ombudsman.org.uk
Choices for complaints about any NHS organisation
Website www.nhs.uk/nhsengland/complaints