Emergency and Out of Hours Contact Information

Thursday Afternoon

The Surgery CLOSES each Thursday afternoon. If you feel you need to see a GP or need medical advice, between the hours of 1.30pm - 6.30pm, then please call 01902 902613

Out of Hours GP Service

This service operates from 6.30pm until 8am Monday - Friday and all day weekends and bank holidays. Please ring 111 for an appointment.

NHS 111 - the NHS non-emergency number

111 is the NHS non-emergency number

call nhs 111

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

It’s fast, easy and free.

Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Walk-in Centres

Phoenix Walk-in Centre

The Walk-in Centre is based at the Phoenix Health Centre. It is a nurse led service, therefore we do not have doctors on site. We offer on the spot treatment and advice for minor injuries, minor illnesses and ailments.

Address
Phoenix Health Centre
Parkfields Road
Wolverhampton
WV4 6ED

Telephone 01902 444677

Opening Times

  • Monday - Friday: 10.00 am - 7.00 pm
  • Saturdays, Sundays and Bank Holidays: 10.00 am - 4.00 pm
  • This service is available 365 days a year

Find out more about the Phoenix Walk-in Centre

Minor Injury Unit (MIU) at Cannock Chase Hospital

The MIU offers treatment and advice on minor health problems, minor illnesses, ailments and minor injuries. Patients can be treated on the spot, without an appointment.

Address
Level One
Cannock Chase Hospital Brunswick Road
Cannock
WS11 5XY

Telephone Switchboard 01902 307999

Opening Times

  • 10.30am to 6.30pm Seven days a week

Find out more about the Minor Injury Unit (MIU) at Cannock Chase Hospital

Urgent Care Centre

The Urgent Care Centre situated on the first floor of the Urgent and Emergency Care Centre at New Cross Hospital.
The service is GP-led.

Address
New Cross Hospital
Wolverhampton Road
Wolverhampton
West Midlands
WV10 0QP

Travel to New Cross Hospital

Opening times: 24 hours a day

Find out more about the Urgent Care Centre and how to use this service

Pharmacies

Pharmacists play a key role in providing quality healthcare. They are experts in medicines and will use their clinical expertise, together with their practical knowledge to advise you on common problems such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking.

Pharmacists can also help you decide whether you need to see a health professional. They can help you consider the alternatives next time you are thinking of making a doctor's appointment.

Find a local pharmacy in your area

Emergency dental access practices

Wednesfield Dental Surgery

Address
74 Lichfield Road 
Wednesfield
WV11 1TP

Telephone 01902 731734

Opening hours

  • Monday to Friday, 8.30am to 5.30pm
  • Saturday: 9am to 3pm.

Blue Cross Dental Practice

Address
96 Church Street
Bilston
WV14 0AX.

Telephone 01902 408216.

Opening hours

  • Monday to Friday, 8am to 5pm
  • Saturday 9am to 3pm

Crisis & Home Treatment Team

Penn Hospital,
Penn Road
Wolverhampton
WV4 5HN.

Telephone: 01902 444 141.

The service is available 24 hours a day, 7 days a week.

Emergency Department (A&E)

The Emergency Department (A&E) is intended for patients who have received a serious injury, sudden severe Illness or a medical emergency.

Only attend a hospital Accident & Emergency department in the event of an Accident or emergency. An emergency is a critical or life-threatening situation, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Find out more about our Emergency Department (A&E)

Dial 999 - Life threatening emergencies

Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke.

Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

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